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| Reservations: |
Reservations
are highly
recommended and confirmed with payment via credit card, check
or cash. Call (888)745-9911, 8 am to 6 pm or email us 24/7. See our cancellation policy below. Groups click here for pricing and reservations. |
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| * Get Ready: |
Meet 1/2 hour prior to your tour in the office
at 41 Main Street, ready to zip. Click
Here for what you should and shouldn't wear and bring. * |
| Age: |
Participants should be at least 10 y.o.
due to the fear factor. |
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| Weight: |
Due to the gravity-fed nature of the course, and
for the safety of our guests, participants need to be between
70 lbs. - 240 lbs. NOTE: Our zipline cables will hold 23,000
lbs. Excess weight equals excess speed upon arrival.
If your weight is questionable there is a scale at the office.
Again this is for the safety of our guests. Please
note that refunds will not be given if a guest exceeds the weight
requirement. |
Cancellation
Policy: |
We have a 72 hour
cancellation policy. If you cancel outside of 72 hours from your
tour time, you can be refunded or receive a voucher for the amount
you paid good for any of our adventures. If you cancel within
72 hours there are no refunds or vouchers. Late arrivals will
not be refunded or issued vouchers and will not be able to join
the group. Please call if you have a change of plans. Spaces
are limited and guests are being turned away for your spots,
as well guides and office staff are already in place for your
tour.
Alpine Adventures is in no way obligated to complete a tour if
one or more participants is found to be endangering the safety
of themselves, others or the environment. Refunds or vouchers
will not be given in this situation.
* 72 hr cancellation policy in effect for bookings placed
after June 27th. Prior to June 26th, our 24 hr cancellation applies
to bookings placed for future tours. * |
Weather Cancellation: |
We will temporarily
suspend the tour, sometimes with very little notice, due to lightning,
thunder, heavy rain or high winds. If we cancel the tour, guests
will be refunded or issued vouchers. Be aware that we do zip
in the rain and the 72 hour cancellation policy will apply. |
Release of Liability: |
Each participant
is required to sign a release of liability. Guests under the
age of 18 must have a parent sign for them. As with any adventure
sport, riding zip-lines and hiking can be dangerous. All clients
are required to sign an acknowledgement of risk and release of
liability waiver page 1 and page 2
prior
to their adventure. Alpine Adventures does not guarantee your
safety.
Alpine Adventures does not share customers information with other
agencies. |
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